The major objective of the study was to explore the nature and rate of change in clinical labs in community-based hospitals. Three primary research questions were:
1. What is the range of testing activities and human activities?
2. How does the lab use technology to support diagnostic testing?
3. How can the physical environment accommodate changes in specific tests, procedures, and uses of diagnostic technologies?
Both survey research and case study research were used to explore changes in clinical labs in a variety of hospitals. The key findings are organized into three areas: specific activities, technological processes, and physical environment.

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